Dispatch professionals work in an environment where communication, decision-making, and composure matter every day. Our training is designed to strengthen the skills that support both the work and the people behind it, with practical tools that can be applied immediately. Courses are built around the real challenges of working, leading, and communicating in public safety.

Our Dispatch Training Course catalog

Training Options Designed For You

Training Flexibility

Schedule conflicts? We offer flexible options to ensure you and your agency can always access our training programs.

On Demand

Brand New! Take classes at your own pace!

In-Person / Online

Register for a class today, or host one at your location to unlock complimentary spots.

Membership

Join FCTS Membership to access live and recorded training webinars, live Q&A sessions, and exclusive FCTS content.

Hosting Your Training

  • Many of our classes can be hosted directly by your agency, either in-person or online. Host agencies can earn complimentary seats based on total student attendance (minimum attendance requirements and travel expenses may apply).
  • We also offer Exclusive Training sessions reserved solely for your organization. Please contact FCTS for additional details and to discuss your needs.

 

Training Material Included

All relevant training materials are included with your registration and will be provided prior to the course.

 

Payment & Refund Policy

  • We accept credit cards, debit cards, bank transfers, purchase orders, and checks.
  • Full refunds require at least 6 days’ notice for online classes and 21 days’ notice for in-person classes. Cancellations made after these windows will receive a full credit toward a future session.
  • Registration fees are priced per person, and each student must be registered individually.
  • Terms & Conditions (PDF coming soon)

Have questions? Need more info?

START HERE

Give us a call or send us details about your agency's training needs.